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Healthcare Integration Built for How EHRs Actually Work

We connect your EHR, practice management, and billing systems — HL7, FHIR, X12, and everything in between — so your staff can focus on patients, not data entry.

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[ 01 · THE INTEGRATION GAP ]

The integration gap

Staff retyping patient data all day

Patient demographics live in your EHR as HL7 ADT messages or FHIR Patient resources, while the front desk re-enters them into the practice management system and the billing platform. The same person exists in three places, slightly different each time.

Claims denied from mismatched records

Insurance IDs, subscriber names, and date-of-service fields disagree between EHR, PM, billing, and the clearinghouse. Denials pile up while your team reconciles records that should already match.

Lab results stuck in fax queues

Your instruments speak ASTM and your reference labs send HL7 v2 ORU messages, but without an interface those results route through fax. Providers wait hours for data that could sync into the patient chart in seconds.

[ STANDARDS & PROTOCOLS ]

Protocol coverage

Whatever your systems speak, we translate — in either direction, without forcing one side to change format.

HL7 v2

Clinical messaging

Patient arrival and appointment data flowing between front desk and clinical systems — in the older HL7 v2 message format that most hospital interfaces still run, the modern FHIR REST standard, or C-CDA document format. We translate between them in either direction so your EHR and practice management system stay in sync without manual data entry.

HL7 v2 ADT HL7 v2 ORM HL7 v2 ORU HL7 v2 SIU HL7 v2 MDM HL7 v2 DFT FHIR R4 SMART on FHIR Bulk FHIR C-CDA

X12 EDI

Revenue cycle & billing

Claims submission, remittance matching, and eligibility checks wired directly between your billing system and clearinghouse. X12 is the transaction set the industry runs on — 837 for claims going out, 835 for remittance advisories coming back, 270/271 for eligibility, 278 for prior authorization. Getting these mappings wrong means claim denials. Getting them right means clean revenue cycle.

X12 837 X12 835 X12 270 X12 271 X12 278

DICOM

Imaging & lab

Imaging studies and lab results routed into the patient chart automatically instead of arriving by fax. DICOM is the medical imaging format used by X-rays, MRIs, and ultrasounds — we route studies between modalities, PACS archives, and EHR viewers. ASTM is how most lab instruments communicate their results; we translate their output into HL7 v2 ORU messages or FHIR DiagnosticReport resources so results appear in the chart within seconds of being finalized.

DICOM PACS ASTM

IHE

Documents & identity

Patient record sharing across organizations and identity matching when the same patient exists in multiple systems. XDS and XCA handle cross-enterprise document sharing. XDR is the direct-push variant for point-to-point delivery. PIX and PDQ handle patient identifier cross-referencing — resolving the same patient across different systems that assigned different IDs. Direct Secure Messaging is the encrypted email-equivalent standard for sharing clinical documents between providers.

XDS XCA XDR PIX PDQ IHE Direct Secure Messaging

NCPDP

Pharmacy

Electronic prescriptions from EHR to pharmacy and prescription status updates flowing back to the prescriber. NCPDP SCRIPT is the standard that governs ePrescribing in the United States — the same transaction set your state's Prescription Drug Monitoring Program uses. We wire the prescription workflow so providers can prescribe electronically without leaving the EHR.

NCPDP SCRIPT ePrescribing

TEFCA

National networks

Connecting into the national record-exchange networks that hospitals and larger provider groups use to share patient data across organizations. Carequality and eHealthExchange are the two biggest existing networks. CommonWell is a cross-vendor health data alliance. TEFCA is the federal framework (finalized in 2022) that creates a single on-ramp to all these networks via Qualified Health Information Networks (QHINs) — we connect practices into TEFCA-compliant exchange so records from any participating organization become accessible.

TEFCA QHINs CommonWell Carequality eHealthExchange

[ 03 · EHR EXPERIENCE ]

EHR & EMR experience

We've built integrations against the major and mid-market EHRs your staff will recognize — plus the long tail of specialty and post-acute systems. Every engagement is led by an engineer who has actually shipped against these platforms, not a vendor name-drop.

Epic, Cerner, NextGen, athenahealth, AdvancedMD, eClinicalWorks, PointClickCare, Allscripts/Veradigm, MEDITECH, Greenway Health, ModMed, Netsmart, and more.

[ 04 · PACKAGES ]

Service packages

Quick Connect

Single-interface integration connecting two systems with a standard data feed.

  • Interface specification document
  • HL7 or FHIR endpoint configuration
  • Data mapping and transformation
  • End-to-end testing with your team
  • Go-live support and monitoring
2-4 weeks
Most Popular

Core Integration

Multi-system integration connecting your EHR, practice management, and billing platforms.

  • Integration architecture assessment
  • Multi-system interface development
  • Bi-directional data synchronization
  • Error handling and retry logic
  • Staff training and documentation
  • 30-day post-launch support
6-10 weeks

Enterprise Suite

Full interoperability platform connecting all clinical and administrative systems.

  • Enterprise integration strategy
  • Multi-facility system connectivity
  • Real-time clinical data exchange
  • Custom dashboard and monitoring
  • HIPAA compliance documentation
  • Ongoing maintenance and support plan
  • Quarterly optimization reviews
12-16 weeks

Ready to connect your systems?

Book a free discovery call to discuss your integration needs.

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[ 05 · HOW WE WORK ]

How We Work

01

Discovery

We learn your EHR, practice management, and billing systems in plain English — you do not take a protocol quiz. We map which systems hold which data and where the gaps actually hurt.

02

Vendor coordination

We talk directly with your EHR vendor, practice management support team, and billing clearinghouse. We don't make you broker those calls — we handle the technical conversations so your staff can stay focused on patients.

03

End-to-end testing

Every interface is validated against real clinical scenarios: patient identity matching across systems, lab result reconciliation, and claims handoff edge cases. No surprises the day we flip it on.

04

Go-live

We deploy alongside your team, stay engaged through the provider-workflow handoff, and train front desk and billing staff on the new flow. Documentation you can actually use comes with it.

[ 06 · FAQ ]

Frequently asked questions

How long does a typical integration project take?

Most projects take between 2 and 16 weeks depending on complexity. A single interface connecting two systems can be live in as little as two weeks. Multi-system integrations involving EHR, practice management, and billing typically take 6-10 weeks.

Which EHR systems do you work with?

Epic, Cerner, NextGen, athenahealth, AdvancedMD, eClinicalWorks, PointClickCare, Allscripts/Veradigm, MEDITECH, Greenway Health, ModMed, Netsmart, and more. If your system supports FHIR (the modern REST-based clinical data standard) or HL7 v2 (the older message format still running most hospital interfaces), we can exchange data with it in either direction.

Do you work with Carequality or eHealthExchange?

Yes. Carequality and eHealthExchange are the national record-exchange networks that hospitals and larger provider groups already use to share patient data across organizations. We connect practices into those networks so you can pull records from and contribute records to the systems your patients' other providers already use.

What about DICOM imaging or lab result feeds (ASTM)?

Both are in scope. DICOM is the medical imaging format used by X-rays, MRIs, and ultrasounds — we route studies between modalities, PACS archives, and EHR viewers. ASTM is how most lab instruments talk; we translate their output into HL7 v2 ORU messages or FHIR DiagnosticReport resources so results land in the patient chart automatically. You can find more detail in our Imaging & lab coverage section above.

Will this disrupt our current systems?

No. We build integrations alongside your existing systems, not on top of them. Your staff continues working normally during development. We test thoroughly in a staging environment before anything touches production data.

How do you handle HIPAA compliance?

Every integration we build follows HIPAA technical safeguards including encryption in transit and at rest, access controls, and audit logging. We provide compliance documentation as part of our deliverables.

Can you migrate data from our old system?

Yes. Data migration is a common part of integration projects. We map your existing data structures, clean and transform records as needed, and validate accuracy before cutover. We always maintain a rollback plan.

What happens during the discovery call?

The discovery call is a free 30-minute conversation where we learn about your current systems, pain points, and goals. We'll ask about your EHR, practice management software, and billing workflow. You'll leave with a clear picture of what's possible and a rough timeline.

Do you provide support after go-live?

Yes. Every package includes post-launch support to monitor your new integrations and resolve any issues. Our Core and Enterprise packages include 30+ days of dedicated support, and we offer ongoing maintenance plans for long-term peace of mind.

What is TEFCA and does it affect my practice?

TEFCA stands for Trusted Exchange Framework and Common Agreement — it is the federal framework that creates a single on-ramp to all the major health data networks in the United States. Rather than connecting to Carequality, eHealthExchange, and other networks separately, a TEFCA-connected practice can exchange records with any participating organization through one standardized pathway. QHINs (Qualified Health Information Networks) are the designated operators that connect practices into TEFCA. For most small and mid-sized practices, TEFCA becomes relevant when you need to pull outside records on patients who have visited other organizations, or when referring providers ask you to participate in network-level data sharing. We handle the technical connectivity so you do not need to understand the framework details to benefit from it.

Can you handle X12 claims and remittance (837 and 835)?

Yes. X12 is the transaction set the insurance and billing industry runs on — 837 for claims going out to the clearinghouse or payer, 835 for electronic remittance advisories (ERAs) coming back. We also map 270/271 for eligibility verification and 278 for prior authorization. These mappings require precision: a field mismatch in the 837 subscriber loop means a claim denial, and a misread ERA means a payment posts to the wrong account. Every X12 mapping we ship is reviewed against revenue-cycle outcomes, not just the data format, so your billing team gets integrations that behave the way they actually need to.

Do you support ePrescribing or pharmacy integrations (NCPDP)?

Yes. NCPDP SCRIPT is the standard that governs electronic prescribing in the United States. We connect your EHR to pharmacy systems so providers can prescribe electronically without leaving the chart, and so prescription status updates (fill confirmations, cancellations, refill requests) flow back to the prescriber automatically. If your state's Prescription Drug Monitoring Program requires PDMP queries at the point of prescribing, we can wire that in as part of the same integration. The goal is a single prescribing workflow inside the EHR — no separate pharmacy portal, no paper routing.

What is Direct Secure Messaging and when do we need it?

Direct Secure Messaging (often called just "Direct") is an encrypted email-equivalent standard for sharing clinical documents between providers — referral letters, discharge summaries, transition-of-care documents. It is the standard behind the "Direct address" (like an email address but ending in @directaddress.net or similar) that many EHRs assign to providers for care coordination. You typically need Direct when you are referring patients to specialists or hospitals that use it as their preferred clinical document exchange channel, or when a Stage 2 Meaningful Use or MIPS requirement asks you to send transition-of-care summaries electronically. We can configure and integrate Direct into your existing EHR workflow so clinical documents route to the right place without manual handling.

Let's talk about your integration needs

Every integration starts with a conversation. Tell us about your systems and we'll map out a plan.

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